Terms of service
Overview
This website is operated by Gweeral. Throughout the site, the terms “we,” “us,” and “our” refer to Gweeral. Gweeral offers this website, including all information, products, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service. These Terms apply to all users of the website, including but not limited to browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions mentioned here, you may not access the website or use our services.
Any new features, products, or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of or access to the website after any changes means that you accept those changes.
Section 1: Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or place of residence, or that you have given us consent to allow your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction while using our website or services.
You must not transmit any viruses, malware, worms, or any code of a harmful or destructive nature.
Any breach or violation of these Terms may result in immediate termination of your access to our services.
Section 2: General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website, service, product content, designs, images, or any access to the website without written permission from Gweeral.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.
Section 3: Accuracy of Information
We try our best to ensure that all information available on our website is accurate, complete, and updated. However, we do not guarantee that all information on the website will always be accurate, complete, or current.
The material on this website is provided for general information only. Any reliance on the information available on this website is at your own risk.
We reserve the right to modify the contents of this website at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to our website.
Section 4: Product Information and Pricing
Prices for our products are subject to change without notice.
We reserve the right to modify, update, discontinue, or remove any product or service at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of any product or service.
All product descriptions, images, sizes, colors, and prices are provided as accurately as possible. However, slight variations may occur due to screen settings, lighting, photography, printing, or manufacturing differences.
Section 5: Products and Services
Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return, exchange, replacement, or refund only according to our Return & Refund Policy.
We make every effort to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your device screen will display colors accurately.
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantity of any product we offer.
We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products, services, information, or other material purchased by you will always meet your expectations.
Section 6: Orders, Billing, and Account Information
We reserve the right to refuse, cancel, or limit any order placed with us.
We may limit or cancel quantities purchased per person, per household, per address, per phone number, or per order. These restrictions may include orders placed using the same customer account, same payment method, same billing address, or same shipping address.
If we cancel or modify an order, we may attempt to notify you through the email address, phone number, or billing details provided at the time of order placement.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all orders placed on our website.
You agree to promptly update your account and contact information so that we can complete your transactions and contact you when required.
We reserve the right to cancel orders that appear to be fraudulent, suspicious, placed by resellers, or placed with incorrect information.
For more details, please review our Return & Refund Policy.
Section 7: Shipping and Delivery
We aim to ship and deliver your order within the estimated timeline mentioned on our website or during checkout.
However, delivery timelines may vary due to courier delays, location, weather conditions, public holidays, operational issues, or other situations beyond our control.
Gweeral shall not be responsible for delays caused by shipping partners, incorrect customer details, customer unavailability, or circumstances beyond our control.
Customers are responsible for providing the correct shipping address, phone number, and delivery details at the time of placing the order.
If delivery fails due to incorrect address, wrong phone number, customer unavailability, or refusal to accept the order, Gweeral will not be responsible for refunding shipping or handling charges.
Section 8: Returns, Exchanges, Replacements, and Refunds
Returns, exchanges, replacements, and refunds are subject to our Return & Refund Policy.
Customers must raise return, exchange, replacement, or refund requests within the eligible time period mentioned in our policy.
Products must be unused, unwashed, and in original condition with tags, packaging, labels, and invoice intact.
Customised or personalised products may not be eligible for return, exchange, or refund unless they are defective, damaged, or wrongly delivered.
Gweeral reserves the right to approve or reject any return, exchange, replacement, or refund request after inspection and verification.
Section 9: Third-Party Tools and Services
We may provide access to third-party tools, payment gateways, logistics partners, or other services over which we do not have full control.
You acknowledge and agree that such third-party tools and services are provided on an “as is” and “as available” basis.
We shall not be liable for any issue, loss, delay, error, or damage arising from your use of third-party tools or services.
Your use of third-party services is entirely at your own risk and subject to the terms and policies of those third parties.
Section 10: Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Gweeral.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.
We do not guarantee and will not be liable for any third-party materials, websites, products, or services.
Please review third-party policies carefully before engaging in any transaction or sharing any personal information.
Section 11: User Comments, Feedback, and Submissions
If you send us feedback, suggestions, reviews, ideas, images, or other submissions, you agree that we may use them for improving our products, services, marketing, or customer experience.
You agree that your comments or submissions will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights.
You must not submit unlawful, abusive, offensive, misleading, harmful, or malicious content.
We reserve the right to monitor, edit, or remove content that we find inappropriate, unlawful, offensive, or in violation of these Terms.
You are solely responsible for the accuracy and legality of the content you submit.
Section 12: Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
By using our website and services, you agree that we may collect, use, and process your information as described in our Privacy Policy.
Section 13: Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, offers, shipping charges, delivery timelines, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate, even after you have placed your order.
We are not obligated to update, amend, or clarify information on the website except as required by law.
Section 14: Prohibited Uses
You are prohibited from using the website or its content:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon our intellectual property rights or the rights of others
- To harass, abuse, insult, harm, defame, threaten, or discriminate
- To submit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To collect or track personal information of others
- To spam, phish, scrape, crawl, or misuse the website
- For any obscene, immoral, or harmful purpose
- To interfere with or bypass the security features of the website
We reserve the right to terminate your use of the website or services if you violate any prohibited use.
Section 15: Intellectual Property
All content available on the Gweeral website, including but not limited to logos, brand name, product images, graphics, designs, text, icons, website layout, and other materials, is the property of Gweeral or used with appropriate permission.
You may not copy, reproduce, modify, distribute, sell, or use any content from our website without prior written permission from Gweeral.
Unauthorized use of our content may result in legal action.
Section 16: Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using our website or services will always be accurate or reliable.
All products and services delivered through the website are provided on an “as is” and “as available” basis, except as expressly stated by us.
Gweeral shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
This includes but is not limited to loss of profits, loss of revenue, loss of data, replacement costs, or similar damages.
Our liability shall be limited to the maximum extent permitted by applicable law.
Section 17: Indemnification
You agree to indemnify, defend, and hold harmless Gweeral, its owners, team members, partners, suppliers, service providers, and affiliates from any claim, demand, loss, liability, or expense arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.
Section 18: Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be considered removed from these Terms, and the remaining provisions shall remain valid and enforceable.
Section 19: Termination
These Terms of Service are effective unless terminated by either you or us.
You may terminate these Terms at any time by stopping the use of our website and services.
If we suspect that you have failed to comply with any part of these Terms, we may terminate this agreement at any time without notice and may deny you access to our website or services.
Any obligations or liabilities incurred before termination shall survive the termination of this agreement.
Section 20: Entire Agreement
These Terms of Service, along with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and Gweeral.
These Terms replace any prior agreements, communications, or proposals between you and us.
Failure by us to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.
Section 21: Governing Law
These Terms of Service and any separate agreements through which we provide services to you shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in India, unless otherwise required by applicable law.
Section 22: Changes to Terms of Service
You can review the latest version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to our website after any changes means that you accept those changes.
Section 23: Contact Information
Questions about the Terms of Service should be sent to us through our official support channel.
Brand: Gweeral
Email: support@gweeral.com
Website: www.gweeral.com